Why System of PBX in NZ is Lucrative for Your Business

Do you want a phone system that can handle your business’ needs? If yes, then you need to consider a PBX NZ system. PBX systems offer many perfect features for companies, such as call routing, voicemail to email, and more. However, with so many different options on the market, it can be not easy to decide which system is right for you. 

What is the PBX system?

A PBX (Private Branch Exchange) system is a telephone system that connects to a private telephone network within a company or organization. It allows employees to dial each other directly and outside lines and includes features like voicemail, call routing, and more.


It can save your business money in a few different ways. First, it eliminates the need for separate phone lines for each employee. Second, it offers features that can help reduce the time employees spend on the phone, such as call forwarding and voicemail to email. Third, it’s typically cheaper to maintain than a traditional phone system.

Enhanced Productivity

First, they offer features like call routing and extension dialling to save employees time when making calls. Second, they provide caller ID and caller groups so employees can quickly identify who is calling and route the call to the appropriate person. Third, they offer features like voicemail to email that allow employees to receive messages even when they’re away from their desks.

Increased Flexibility

They offer a lot of flexibility for businesses. For example, they can be easily scaled to accommodate the changing needs of a business. They can also be configured to work with various types of phone lines, such as VoIP, analog, and digital lines. Additionally, these systems can be integrated with other business applications, such as CRM software.

Enhanced Customer Service

For example, many systems offer call recording so you can review calls and ensure that your employees are providing excellent customer service. Additionally, PBX systems often offer auto-attendants to answer calls and route them to the appropriate person.

Disaster Recovery

They provide a high level of redundancy, which is vital for businesses that need to recover from disasters. For example, many systems offer automatic call forwarding so that calls can be routed to another location in a power outage or natural disaster. Additionally, PBX systems can be configured to work with backup power sources to stay up and running even when the power goes out.

Increased Security

They offer some features that can help improve security. For example, many systems provide call blocking and caller ID so you can screen calls and only allow those from trusted numbers through. Additionally, PBX systems can be configured to require authentication for certain features, such as voicemail.

Remote Access

They make it easy for employees to work remotely. For example, many systems offer remote extension dialling so employees can make and receive calls from their home phone or mobile phone. Additionally, PBX systems often offer web-based portals that allow employees to access system features and settings from anywhere with an internet connection.

Increased Scalability

They are very scalable, which means they can grow with your business. For example, you can start with a small system and add more features and capacity as your business grows. Additionally, you can add additional lines and extensions as your business expands.


They are highly customizable, which means you can tailor the system to meet the specific needs of your business. For instance, you can add or remove features, such as call forwarding and caller ID, to create a system that works best for your company. Additionally, you can change the way calls are routed, so they’re always sent to the right person.

When choosing a PBX system for your business, there are a few important factors to keep in mind. This article has mentioned ten tips that will help you select the perfect PBX NZ system for your business.

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